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Usability & user research articles

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User interviews - A basic introduction
A basic introduction to user interviews, a great way to build research on your users and help improve the usability of your site.
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Usability & security: Unlikely bedfellows?
With people having to remember more and more usernames, passwords and PINs, it's crucial that any online security offers the best possible usability. Find out how you can help customers remember their passwords and continue using your website in the long-term.
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7 usability guidelines for websites on mobile devices
Usability and page design for websites on mobile phones is very different to that of PCs. These essential mobile usability guidelines will help ensure your site works well for mobile visitors.
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10 ways to orientate users on your site
Follow these top tips and make sure site visitors know where they are on your site at all times.
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Eye tracking: Eye candy vs. I can do
Find out the pros and cons of eye tracking, showing you when you should and perhaps shouldn't use it.
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Split A/B testing
Split A/B testing is ideal for testing two web page designs to find out which is the best. Find out how A/B testing works and when to use it.
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Filter & sort: Improving ecommerce product findability
Filtering and sorting are essential for helping users find the products they're looking for. Find out how to make best use of this essential functionality.
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The future belongs to the trusted few
Find out how to avoid sneaky marketing practices that users can see through. Instead, provide honest and useful content and watch the number of repeat site visitors soar.
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Expert usability review vs. usability testing
Article outlining the difference between the two usability evaluation methods: The expert usability review and usability testing.
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Intranet usability guidelines
Read through these intranet usability guidelines and discover how to improve employee productivity and ease of information-retrieval.
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